WizIT Onsite Support and Repairs: no call-out fees

Onsite support and repairs are crucial to keeping your business running smoothly and minimising disruptions. Wizards@IT offer onsite support and repairs so your equipment can remain onsite wherever possible.  Therefore you won't have the hassle of unplugging all your equipment and its accessories to take to a computer repair shop. Importantly, you may also need to leave it there for several days for them to repair. In other words, staff are unable to continue working affecting their productivity.Onsite Repairs and Maintenance

What if the issue is not on the equipment you took in for repair; but rather somewhere else on the network? You will now need to collect and pay for the repairs, only to take back another PC which may or may not be causing the issue.

We will come to you and, where possible, will fix onsite without charging call-out or travel fees and perform all your onsite support and repairs.  The areas we service include the whole of the Gold Coast, from the Tweed to Yatala, and surrounding suburbs, though call us should you be outside these areas to see if we can still assist you.

We provide the following onsite services

Should you not find what you are looking for in the list below, please still contact us. No doubt we can still assist you, and one of our technicians can advise you further:-

  • Server installation and repair
  • Server and application support
  • Network security and firewall configuration
  • Network connectivity troubleshooting
  • Troubleshooting of mail, internet, Wi-Fi and printing
  • Software, hardware and network upgrades
  • VPN setup and configuration
  • Network relocations
  • User setup and management
  • File sharing setup and troubleshooting
  • Exchange troubleshooting and support
  • Cyber security protection
  • PC installation and repair
  • Printer/scanner installation
  • Hardware and software repair
  • Virus, malware, spyware and trojan removal
  • Wi-Fi setup and security
  • Internet installation
  • Email setup and recovery
  • Backup software setup
  • Data backup and recovery
  • PC security checks and updates
  • Microsoft updates