What We Are All About

Wizards@IT offers both onsite and remote computer repairs and IT support on the Gold Coast. Our team of IT Wizards are dedicated, experienced and highly skilled computer engineers and IT professionals.  We have been assisting Gold Coast businesses for 20 years with computer repairs and IT support to maximise their productivity. Our service areas cover from the Tweed and surrounding areas, up as far north as Yatala. Click HERE for our service areas.

Wizards@IT provides a range of IT services all focused on taking the headaches, stress and risk out of managing your businesses' network. Our technicians take care of setting up your IT network. This includes Servers, Routers, WiFi, VPNs, Switches and VoIP phone systems.  Moreover, we also set up and support Desktops, Laptops, Printers and ancillary devices including Mobile Phones, iPads and Tablets.

What We Provide

Our Gold Coast firm provides Server repairs, computer repairs, backup services and data recovery. Should your network system go down, we can provide disaster recovery to minimise downtime. Onsite IT Support is important because no business can afford to have equipment taken away for days at a time while it is repaired.

We understand many businesses don’t have the budget or the need for a full-time IT department.  Importantly they still need someone to rely upon to keep everything working efficiently. In other words, taking the stress and worry off their hands, allowing them to concentrate on running their own business.

Therefore we offer a completely outsourced IT department, so you get all the benefits without the cost of extra full-time staff.

Please check out some of our IT services below, and feel free to contact us should you have any questions.

We look after our Gold Coast community, so call us now to see how we can help your business.

NO CALL-OUT FEES     NO TRAVEL FEES     AFFORDABLE RATES

 

Below are services and repairs Wizards@IT provides.

Business VoIP Phone Systems

Are you paying too much for your business phone systems and paying per call rather than a flat rate? Are you needing a flexible and programmable switchboard that can grow as your business grows?

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Working from Home

Do you need your workforce working from home due to COVID-19 or for any other reason? We can assist in providing your company the remote workforce you need.

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Managed Services

We offer monthly managed service plans to contribute to the successful running of your business. We monitor and resolve IT issues, which otherwise could cause downtime, saving you money long term.

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Onsite Support

Onsite support and repairs are important to assist your business to run smoothly.  Wizards@IT offer onsite support and repairs so your equipment can remain onsite wherever possible.
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Remote Support

Wizards@IT provides fast and cost-effective remote support. We can resolve your issue over the internet with a simple download. We can offer assistance to your staff anywhere they may be.
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Network Planning and Design

Does your network have issues with speed and reliability and requires network planning and design to improve? Wizards@IT will perform a network audit of your company to see where your weaknesses are.
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Microsoft 365: formerly Office 365

Microsoft 365 gives you access seamlessly from any device to all your data via the Cloud. This allows you to work anytime, anywhere, and saving you buying, maintaining and upgrading a server.
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Web and Mail Hosting

Our hosting packages are fast, reliable and have managed security at the server and application level. With high-up time servers and many options, that grow as your business grows.

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Data Recovery and Transfer

One minute your data is accessible and the next it is not. If there is no data backup, what do you do next? Wizards@IT can assist with data recovery and restore from crashed drives, our success rate is over 90%.

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Microsoft Azure Outage Eastern Australia

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Is it time to Harden your IT Security?

With all the high priority companies hacked in 2022 is it time you harden your IT Security? Some of the high profile companies hacked in Australia have been Optus, Telstra, Medibank, WA Health and Woolworths. So you may think hackers only target the big end of town. Think again, there were thousands of companies hacked in 2022 in Australia alone. […]

Malicious new email scam using NASA photos

Australians are being warned about a new scam which can take control of your phone or laptop. Infected photos captured by NASA’s James Webb Space Telescope are being sent out via email to unsuspecting users. The images are being used to disguise and distribute malware from hackers. One of the images contains a hidden link inside its metadata. The link […]